On this episode of The Wednesday Call podcast, Andy Albright and his special guest Jeff Bright explain how you can effectively measure your goals.
Here is a recipe for reaching a goal:
Firm Deadlines (in order to set expectations) plus Specific Tasks (in order to assign accountability) plus Measurable Outcomes (in order to justify consequences) equals Goal Attainment.
The best way to measure your goals is to measure your progress with three measurable outcomes:
Commitment (when dedication kills excuses)
Completion (when winning kills stress)
Consistency (when accuracy kills vagueness)
Commitment as a measurable outcome:
Commitment is not measured by how strongly you feel about something, but by what you are willing to give up. And what you give up may not be as important as how long you are asked to give it up. In that case, you have to only measure the level of commitment to what's required by the situation at that moment.
EXAMPLE: Adherence to containment measures due to the Coronavirus. In this example, tolerance is the true measurable outcome.
Completion as a measurable outcome:
Task completion is one of the fundamental usability metrics to measure success. It's the most common way to quantify the effectiveness of effort. If agents can't do what they intend to accomplish, not much else matters. While that may seem like a straightforward concept, actually determining whether agents are completing tasks often isn't that easy even with a mode of evaluation such as a leaderboard. Doing a deep dive (measuring) into the actions that it takes to appear on the leaderboard is much more important than the results themselves.
Consistency as a measurable outcome:
While commitment is about intention to accomplish; and completion is about quantity within the accomplishment; consistency is then the quality within the results.
Consistency or sustainability is measured by assessing performance over the long run. In life, you can either fail, survive or succeed. For most people, success is fleeting -- they will spend the majority of their life fluctuating between failure and survival.
If you are failing, it means you're not living the life you want, you are not accomplishing your most important goals. Finding yourself in this state or near it will prompt you to spring into action. This is how you get back to surviving. This is the pivotal moment in your life.
If you are surviving, you are already on your way to success. In fact, you may have accomplished one or more of your most important goals. The reason that pure, raw success is so rare is because when you find yourself on the upward trend, something triggers you to stop -- whether you are aware of it or not. Think of it as going on autopilot or becoming comfortable with your success.
Surviving means doing just enough to get by -- just enough to reach a milestone or to win a trip or contest.
Maintaining success, however, means always pushing yourself to break through the glass ceiling above and trying to reach a higher level of consistency. This is done by implementing the following four steps:
1. Auditing your philosophy: find your "why" in order to understand what you want.
2. Focusing on what seems insignificant: do the little things to cultivate good habits.
3. Stop searching for the instant button: don't expect quick results but rather lasting results.
4. Keep doing what you're doing: recognize the actions that gain you success.
"Success is fine, but success is fleeting. Significance is lasting." -- author unknown
MORAL: Success is merely rented and it is due daily through your sweat. It affords you more than money by giving you the opportunity to make a difference.
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