On this episode of The Wednesday Call podcast, Brant Swindle and Jazmin Lightbourn discuss how you can earn SEAL Team in 2018.
They'll tell you how you can print money by mastering the basics of helping clients with The Alliance's insurance products.
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On this episode of The Wednesday Call podcast with Andy Albright, Jeff Bright joins the show to help Andy discuss 4 ways you can respond to people and the difference between coaching vs. empathy vs. relating.
How do you know the difference between coaching vs. empathy vs. relating when you are dealing with people?
When do you know it is time to use the “Feel, Felt, Found” strategy?
Tim Goad says, “empathy is the capacity to feel someone else’s pain and someone else’s joy.”
There are four ways you can react to a person you are talking to. Empathy, Sympathy, At Least Not statements and I know Because statements.
Empathy
I want to try to see the world through someone else’s eyes. This is where you are perspective taking. Stand in their shoes for a few moments.
Non-judgmental. We want to be kind and natural. Being judgmental allows us to compare or give an excuse.
We try to understand their feelings. First, can you understand yours? It requires you to remember.
Communicate your understanding and caring about their feelings. You get to feel what they are going through when you do this. Maybe you respond by saying, “I don’t know what to say now, but I’m glad you told me!”
Empathy is about not agreeing or evaluating, but just understanding where the person is coming from.
Being an accountable person makes empathy easy. A blamer can’t do empathy.
Do you use interactive teaching with people? Be simple. Be clear. No confusion. Little negative. Get people to believe in you and they will buy in to what you are saying and doing. Does it make you feel better?
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A snowstorm in Burlington, N.C. wasn’t going to stop Andy Albright from delivering you this week’s edition of The Wednesday Call podcast, live from AMP Studios at The Alliance’s headquarters.
Andy was live on a new set unveiling the 2018 theme “The Force For Good,” and was joined by several special guests on the show.
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On today's episode of The Wednesday Call podcast, Andy Albright broadcasts from Washington, D.C. during a quick trip to the nation's capital.
Listen and learn as Andy talks, Leads, Leads, Leads!!!
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On this episode of The Wednesday Call podcast, Andy Albright comes to you live from his office this week in Burlington, N.C. with two very, special guests Debbie Benn and Jazmin Lightbourn joining the call.
These two ladies had big years in 2017, but they have committed to doing even more in 2018.
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